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Billing & Payments

Billing & Payments

Utility bills are mailed on the last working day of each month and are due on the 15th of each month.

Failure to receive a bill does not relieve you of liability for payment on services rendered. If you did not receive a bill, contact the Billing Department at 605-697-8467 to determine the status of your account.

Start or Stop Service

BMU offers electric, water, and wastewater services. Garbage and recycling are contracted with the City of Brookings, SD and are included in your monthly utility statement.

A 24-hour notice is needed before service can be connected or disconnected, Monday-Friday 8 am-5 pm.

A deposit may be required to establish residential service. A deposit is equal to twice the average of a monthly bill. A deposit is required to establish commercial service.

Service Application
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How to Read My Bill

Learn about each section of your utility bill and what it all means.

Read My Bill Guide

Budget Billing Program

Brookings Municipal Utilities offers a budget billing program to residential and small business customers who have 12 months of utility billing history at their current service address. This program runs July-June of each year. The deadline to sign up for the program is May 31 of each year.

Learn More
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Making a Payment

For the convenience of our customers, there are multiple options for paying your bill.

Your utility bill can be automatically deducted from your checking account or from your credit card. This will save you a stamp or a trip into the office and you can be rest assured knowing your bill will be paid on time. Automatic payments are processed on the 10th or the next working day of each month.

  • To sign up for automatic monthly recurring payments deducted from your checking account, please complete this form.
  • To sign up for automatic monthly recurring credit card payments, sign up here.
  • Contact us at (605) 697-8431 with any questions regarding automatic payments.

You can make a payment anytime online here. Please note: payments returned for any reason will incur a $25.00 fee.

Please include the remittance slip from your bill with your payment, please do not send cash in the mail. Payments may be mailed to the following address:

Brookings Municipal Utilities
PO Box 588
Brookings, SD 57006

During our business hours, you may contact our Payments Department at (605) 697-8468 to make a payment over the phone using a debit/credit card.

  • During our business hours, payments may be dropped off via our drive-thru window or in person at the office.
  • Payments may be dropped off via the outside drop-box located on the north side of our main office 24/7.

Returned Payments

In the event that Brookings Municipal Utilities receives a return check/bankdraft/credit card/e-check on an account, a return payment fee of $25.00 per item will be added to your account. If you have three returned payments within a 12-month period, you must pay your bills in cash for a period of one year.

Unable to make a payment?

If you are unable to pay your bill by the 15th of the month, please contact our Collections department at (605) 697-8424. Unpaid past-due bills will result in your utility services being disconnected. If your service is disconnected for non-pay, additional fees will be incurred for your utility services to be restored.

Energy Assistance

The Low Income Energy Assitance Program (LIEAP) helps low-income South Dakotans pay for their home heating costs. To apply for LIEAP, you must complete an application. Any questions regarding the LIEAP program can be directed to the South Dakota Department of Social Services (DSS).