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Customer Care

Here for you when you need it

We are dedicated to providing excellent customer service to the public. If you have questions, please reach out, we are here to help.

Rates

Current electric, water, and wastewater rates for BMU.

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Billing & Payments

Learn about the sections of your bill, signing up for new service, payment options, how to set up AutoPay, paperless billing, and more.

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View My Account

Sign in to your utility account to view your bill, pay your bill, set up AutoPay, and sign up for paperless billing.

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Start/Stop Service

Moving? New to town? Use these forms to sign up for new service or to stop your current service.

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Rebates & Savings

Explore ways to save on your utility services.

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FAQs

Find the answers to frequently asked questions about your utilities.

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For Property Managers

Resources for property owners, landlords, and primary customers.

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About BMU

We're proud to say that our team is made up of some pretty wonderful people! Brookings Municipal Utilities and Swiftel Communications have a community reputation for quality work and quality employees. We strive to provide excellent customer service to the public and maintain a high level of expectation for all that we do and all that we are.

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Explore Some More

We offer top notch water, electric, and telecommunication services and the customer care you deserve from your local provider. Explore what we do for you.

Services

We are a highly progressive and dynamic municipal organization that stretches across of variety of industries, including electric, water & wastewater, and telecommunications.

Developers & Contractors

We've compiled the resources that contractors and engineers will need to complete their projects in Brookings.

Report a Problem

Do you see a street light out? Do you see something that doesn't look right? Please report the issue so we can fix it.

Before You Dig

Protect yourself and your property against underground utility damage. Contact South Dakota 811 to locate underground facilities.

Contact Us

Have a question? Please reach out using our form.

Ways to Pay

Learn about the different ways to pay your BMU bill.