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Customer Care

Here for you when you need it

We are dedicated to providing excellent customer service to the public. If you have questions, please reach out, we are here to help.


Current electric, water, and wastewater rates for BMU.

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Billing & Payments

Learn about the sections of your bill, signing up for new service, payment options, how to set up AutoPay, paperless billing, and more.

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View My Account

Sign in to your utility account to view your bill, pay your bill, set up AutoPay, and sign up for paperless billing.

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Start/Stop Service

Moving? New to town? Use these forms to sign up for new service or to stop your current service.

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Rebates & Savings

Explore ways to save on your utility services.

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Find the answers to frequently asked questions about your utilities.

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For Property Managers

Resources for property owners, landlords, and primary customers.

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About BMU

We're proud to say that our team is made up of some pretty wonderful people! Brookings Municipal Utilities and Swiftel Communications have a community reputation for quality work and quality employees. We strive to provide excellent customer service to the public and maintain a high level of expectation for all that we do and all that we are.

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