Payment Information

 

Utility bills are mailed the last working day of each month.  If you do not receive your bill within a few days, contact the Billing department at (605) 697-8467.  Payment is due upon receipt of your monthly bill.  The account is considered delinquent if unpaid on the 16th of the month.  You may pay your will bill by check, money order, credit card, cash, automatic ACH bank deduction, or, online by one-time payment or recurring auto-pay; click on Online Bill Pay in the top, right of this window.   Please do not send chase in the mail.  Please return the payment slip with remittance.  
 
Making Payment 
 
Payment may be mailed to the following address:
 
Brookings Municipal Utilities
P.O. Box 588
Brookings, SD 57006-0588
 
Automatic bank deduction may be arranged by contacting our Payments Department at (605) 697-8468 or by stopping into our office during our normal business hours.  Automatic recurring credit card payments are set up online.
 
Brookings Office Location
 
Brookings Municipal Utilities – 525 Western Avenue
 
Normal Business Hours Monday-Friday 8:00am-5:00pm
  • During our business hours, payments may also be dropped off via our drive-through window or in person at the Payments counter in our Brookings Municipal Utilities office.
  • Outside our normal business hours, payments may also be dropped off via the drop-box outside of our main office.
  • Drop-box payments only are accepted at Swiftel Communications, 415 4th St.

Questions regarding your bill

Questions or complaints about your utility bill should be directed to the Billing Department at 605-697-8467.

Unable to make payment?

If you are unable to pay your bill by the 15th of the month, please contact our Collections department at (605) 697-8424.  Brookings Municipal Utilities (BMU) may allow you to negotiate reasonable arrangements for payment.  If allowed, those arrangements will be mutually agreed upon by you and BMU, and then recorded on your account.  BMU does not apply a late payment charge for bills paid after the due date.  However, repeated late payments will damage your credit rating with our company.  Unpaid past-due bills may result in your utility services being disconnected.